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Acuity Fingerprint Solutions Inc.
Livescan digital fingerprinting · Delta, BC

Digital fingerprinting, made simple

Secure electronic fingerprinting for certified criminal record checks in Delta, BC. Convenient appointments for immigration, citizenship, employment, security clearance and other civil purposes.

15–20 minTypical appointment
3 languagesSpoken at reception
No inkFully electronic capture
  • Secure electronic submission
  • Saturday appointments available
  • Private, professional service
  • Serving Delta, Surrey & White Rock
  • English, Punjabi & Hindi assistance
  • Clear pricing, no surprise charges

Acuity Fingerprint Solutions Inc. is an RCMP-accredited affiliate fingerprinting company. Electronic fingerprint transactions are securely submitted to CCRTIS through an RCMP-accredited Direct Connect agency.

Services

Fingerprinting for your application

Whether you have received a fingerprint request for immigration, citizenship, employment, licensing or another official purpose, our trained team will help identify the right service and securely capture your fingerprints.

We also handle legal name changes, foreign travel and overseas employment requirements, and Privacy Act requests — 10 services in total.

View all services
Accepted purposes

Application types we are set up to serve

Not sure which category your request falls under? Bring your request letter or instructions and we will confirm the correct application type before capture.

Ask us about your request
  • Adoption (Canada / International)
  • Canadian Citizenship
  • Employment (Federal Government)
  • Employment (Other)
  • Employment (Private Industry)
  • Employment (Provincial Government)
  • Landed Immigrant Status
  • Name Change
  • Pardon / Record Suspension Application
  • Privacy Act Request
  • Visa / Border Crossing / Foreign Travel / Work
  • Volunteer Employment

Please note: we do not perform or issue Vulnerable Sector Checks. These must be initiated through your local police service or the applicable provincial program. If police give you a fingerprint request letter as part of that process, contact us and we will confirm whether we can capture and submit the required prints.

Before you come in

What to bring to your appointment

Arriving prepared keeps your appointment to roughly 15–20 minutes. If anything on this list is unclear, call us before your visit.

Full checklist
  • Two pieces of valid, original government-issued identification
  • At least one ID document containing a photograph
  • Your fingerprint request letter, instructions or file number
  • Name and address of the organization receiving the result
  • Any fingerprint card or foreign-government form requested
  • Payment for the appointment and applicable government fees
How it works

Four steps, start to finish

A straightforward appointment process designed to get you in, captured and on your way.

  1. Step 1

    Book your appointment

    Select the reason for fingerprinting and choose a time that works for you. Each applicant needs their own appointment.

  2. Step 2

    Visit our office

    Bring two pieces of original government-issued ID and any letter or instructions from the requesting organization.

  3. Step 3

    Electronic submission

    We capture your prints on a Livescan device and submit the transaction securely through an RCMP-accredited Direct Connect agency.

  4. Step 4

    Receive the result

    The RCMP processes the submission and releases the result according to your application type and delivery instructions.

About processing times

Processing times are set by the RCMP, not by Acuity. Where fingerprints do not match a criminal record, processing may take three business days or less. Applications requiring manual processing, or involving a possible match, may take approximately 120 business days. Mailing time is additional. Acuity Fingerprint Solutions does not control processing or delivery times.

Note — These processing times apply only to the RCMP criminal-record-check component. They do not include mailing time or processing by IRCC, the Parole Board of Canada, a foreign government, an employer, a licensing body or another requesting organization.

Common questions

What people ask us first

The six questions we field most often. Each service page carries the questions specific to that application type.

Do I need an appointment, or can I walk in?

An appointment is required and we do not accept walk-ins. Capture slots are scheduled so that each applicant has a private, unhurried appointment, which is only possible when every visit is booked in advance.

How long does an appointment take?

Most appointments are completed in approximately 15 to 20 minutes, including identity verification, capture and image review. Allow a little longer if you are bringing a foreign-government form or several applicants.

What identification do I need to bring?

Two pieces of valid, original government-issued identification, at least one of which shows your photograph. Photocopies, scans and photographs of documents cannot be accepted. Requirements are set by the receiving agency and are confirmed against current training material.

What do the fees cover?

The Acuity service fee is $60 for digital fingerprinting — identity verification, Livescan capture, image quality review and electronic submission. GST is not applied to this fee. Where the RCMP charges a federal fee for your application type, a further $25 is collected on the RCMP’s behalf and remitted in full. Both amounts are shown to you separately before you confirm.

How long will my result take?

Processing times are set by the RCMP, not by Acuity. Where fingerprints do not match a criminal record, processing may take three business days or less. Applications requiring manual processing, or involving a possible match, may take approximately 120 business days. Mailing time is additional. Acuity Fingerprint Solutions does not control processing or delivery times.

Note — These processing times apply only to the RCMP criminal-record-check component. They do not include mailing time or processing by IRCC, the Parole Board of Canada, a foreign government, an employer, a licensing body or another requesting organization.

Do you provide Vulnerable Sector Checks?

No. Vulnerable Sector Checks must be initiated through the appropriate police service or authorized provincial program. If the police gives you a fingerprint request letter as part of that process, please contact us to confirm whether we can capture and electronically submit the required fingerprints.

Ready when you are

Book an appointment online, or call us and we will walk you through exactly what your application requires.

Unit 302 – 6935 120 Street, Delta, BC V4E 2A8 · 778-318-1973